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10x Your Value Creation: How to allocate resources for relationship breakthroughs
| This
online course will teach you how you can conduct a health check of your most
important customer relationships. It will also teach you how to allocate resources for sales breakthroughs with the right customers
at the right time. To use advanced analytics on Triple Fit data and build a real-time early warning system for your customer portfolio, we recommend that you work with the Triple Fit 360 toolset: https://www.triplefitstrategy.com/triple-fit-360 You
can also find further real-life examples and cases in our book 'Triple
Fit Strategy: How To Build Lasting Customer Relationships and Boost
Growth' (Harvard Business Review Press, 2024): mybook.to/triplefitstrategy |
Future-proof your business strategy: How to build a customer-centric culture
| This
online course will teach you how can evaluate the level of
customer-centricity that your organization has already
achieved. It will also show you how you can include the voice of the customer
in your business strategy, and how to use customer insights to master the 'what if we were one company' approach to the fullest level. You can also find further real-life examples and cases in our book 'Triple Fit Strategy: How To Build Lasting Customer Relationships and Boost Growth' (Harvard Business Review Press, 2024): mybook.to/triplefitstrategy |